Punjab Government Initiative

There are a number of departments in the public sector which are involved in the provision of services to citizens. Each department is providing one or more service using different set of processes which may be automated or manual. The Chief Minister Punjab has issued directions to establish e-Khidmat Markaz.

SMS GATEWAYS

Citizen will receive system generated SMS at any time in service flow through our SMS Gateways 0800 09100 as well.

CUSTOMER SUPPORT

24/7 Toll free No 0800 09100. Citizens will receive a call from e-Khidmat Call Center for feedback of the facilitated Service.

APPLICATION TRACKING

Citizens can track application via tracking ID, through our website, by calling on our toll free number 0800 09100.

ONE WINDOW SERVICES

The concept is to integrate all such services under one roof from where citizens could avail easy access to government services.